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Collect feedback and insights from customers or leads with customizable surveys, helping you gauge satisfaction and refine your offerings.
Surveys in Ambio lets you create and distribute questionnaires to gather data on customer preferences, pain points, or satisfaction levels. You can embed these surveys on websites, share links in emails, or send them out via SMS.
Understanding your audience is key to improving products, services, and customer experience. Surveys provide direct insights into what your customers value and where your business might need improvement. By regularly collecting feedback, you can make data-driven choices that foster loyalty and boost retention.
Use the survey builder to add question types like multiple choice, star ratings, or open-ended text. Deploy the survey through your preferred channel, and as responses roll in, Ambio stores the results in your dashboard. You can filter and analyze the data, follow up with participants, or trigger automated actions (e.g., sending a thank-you email) once a survey is completed.