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Automatically send a text message to callers when you can’t pick up the phone, ensuring you never lose a lead or leave a customer hanging.
Missed Call Text Back is a feature that detects missed calls and triggers an immediate SMS response. It gives callers a convenient way to continue the conversation and ensures you stay engaged, even when you’re unavailable.
Missed calls often lead to missed opportunities. By promptly reconnecting with a potential customer, you increase the odds of retaining their interest. This simple automation can have a significant impact on your conversion rates and overall customer satisfaction.
Enable the Missed Call Text Back setting in the Ambio dashboard, then customize your text message template. When a call is not answered, Ambio automatically sends your predefined text. You can review replies in the unified inbox, respond further, or assign the conversation to a team member for follow-up.