Product Features

GMB Messaging

Reply to Google My Business inquiries directly from Ambio, allowing faster, more organized communication with local prospects and customers.

What It Is

Google My Business (GMB) Messaging integration captures conversations originating from your Google listing. When a local user messages your business, it appears in your Ambio inbox.

Why It’s Important

Local search is a powerful driver of foot traffic and leads. Fast responses to GMB messages can set you apart from competitors, build trust, and increase the likelihood of converting casual inquiries into loyal customers.

How It Works

Activate messaging in your Google My Business settings, then link GMB with your Ambio account. Incoming GMB chats are routed to your unified inbox. You can set up automated greetings, assign conversations to team members, and maintain a clear conversation log alongside other communication channels.