Product Features

Facebook Messenger

Seamlessly manage Facebook business page messages directly from Ambio, eliminating the need to switch platforms and helping you stay on top of your social media interactions.

What It Is

Facebook Messenger integration consolidates all conversations from your Facebook business page into the same inbox you use for SMS and email. This unified approach simplifies social media customer engagement.

Why It’s Important

Facebook remains one of the largest social platforms, making direct messaging a key channel for customer service, lead generation, and sales. Quick, centralized responses encourage engagement and reduce delays that might frustrate potential customers.

How It Works

Simply connect your Facebook business page to Ambio via the settings. All incoming Messenger inquiries flow into the shared inbox, where you can respond, automate, or assign them to team members. You can also segment messages, tag contacts, and track conversation history for more informed follow-ups.